One-off support
10hours
To solve a specific problem, review a configuration or handle a one-time incident.
- Activities agreed before starting
- Record of the work done
- Recommendations at closing
Technical support with controlled consumption
The hours you need.
The expertise that counts.
Hire remote enterprise support for agreed activities. Choose a block and let’s define the scope, schedule and quote together.
Three ways to start
Choose your starting point.
Pricing depends on the specialty, scope and service conditions. You’ll receive a quote before you commit.
Ongoing support
20hours
For teams that need recurring help with operations, administration and platform improvements.
- Flexible schedule based on priorities
- Monthly consumption report
- Follow-up on open items
Extended capacity
40hours
For larger projects or companies with high demand for specialized support.
- More scheduling availability
- Coordination with your technical team
- Detailed documentation
Help me choose
We recommend10 hours
What every block includes
Clarity before we start.
Agreed scope
Before starting we define the activities, the platforms involved and the service conditions.
Activity log
Every session is documented with the work done, the time used and the next steps.
Consumption report
At closing you receive a summary of the hours used and recommendations for the next period.
Remote support
Video calls, remote access or asynchronous assistance depending on the type of activity.
Frequently asked questions
What people ask us most.
Do the hours expire?
Hours do not expire automatically, but we recommend using them within 90 days to keep continuity of service.
What activities can I request?
Incidents, configurations, partial migrations, security reviews and administration of Microsoft 365, Azure and Windows Server, among others. We define them together before starting.
How is time billed?
In half-hour blocks. Every activity is recorded and deducted from the block balance.
Can I extend the block if it runs out?
Yes. You can buy an additional block at any time or move to a larger one.
Let’s get started
Tell us what you need.
Message us and we’ll send a quote with the scope and service conditions.
